Shipping
• No minimum order for pickup orders
FREE delivery for zip codes, 33032, 33030, 33033, 33039, 33034, 33035, with minimum order of $100.00.
• All delivery orders under $200.00 will be charged a fuel surcharge of $3.95 per order.
• Most orders will be shipped for next business day delivery if orders are placed by 2 p.m. local time.
• Terms apply to local deliveries. Local deliveries is within 50 miles of our Florida City, warehouse.
Pick-Up/Will Call
• One hour order lead time is required on all Will Call orders. All Will Call orders must be placed by calling Customer Service at (305) 735.2270.
• General Order Requirements Apply (see above).
Fleet Truck Delivery (LBI) – for orders outside of our local delivery area
• Professional custom delivery is available in most markets for distributors that will accept regular weekly/ daily route deliveries. Route schedule is determined by the local distribution center.
• Minimum order is $800 for free delivery on all products except ice melt. A fuel surcharge will be added to all prepaid orders.
• Orders under $800 can be increased to reach free freight minimum or can be shipped via LBI for a nominal fee of $39.00 plus the current fuel surcharge, if the order is over $500. If the order is below
$500, a fee of $59.00 plus the appropriate fuel surcharge will be charged.
• General Order Requirements Apply (see above).
Common Carrier (LTL) – for orders outside of our local delivery area
• Common carrier will be used for all customer orders that do not qualify for LBI deliveries, and where small package shipments are not possible or cost effective. LTL shipment is limited to destinations
within the continental United States.
• Minimum order size of $1,250 for free delivery applies to all LTL shipments, except ice melt. A fuel surcharge will be added to all prepaid orders.
• Customer is responsible for shipping and handling charges on all orders not shipped from the assigned distribution center.
• Orders below the prepaid minimum will be charged a very competitive shipping and handling charge based on origin, destination and weight. Call Customer Service for more information.
• General Order Requirements Apply (see above).
Small Package Shipments
• Noah Supply will utilize standard UPS Ground for parcel shipments. UPS ground rates apply for all shipments within the continental U.S. All extra charges including residential delivery surcharge, dim
charges, additional handling charges etc., is the responsibility of the customer.
• The customer can request special UPS services, such as overnight delivery, at the sole expense of the customer.
• UPS orders are subject to $2.00 fee per order for handling and packaging.
• Not all stocked items can be shipped via UPS. These items will be shipped via common carrier with applicable shipping and handling charges when below the prepaid minimum. Please consult product
reference guide and/ or website for identification of these items.
• General Order Requirements Apply (see above).
Back Orders
• Back orders of stocked items will not have shipping and handling added if the original order met the freight minimum. Noah Supply will ship back orders when product is available for combination with future
customer shipments.
• Back orders of non-stocked items will be charged shipping and handling.
Damage/Shortages
• The carrier who delivers merchandise is responsible for loss and damages. Acceptance of the shipment from the carrier is an acknowledgement that the articles delivered were received in good
condition and properly packed.
• Noah Supply responsibility ceases upon delivery to the transportation company.
• If there are damage or shortages, notify the carrier at time of delivery so that they may process the claim. Carriers will not honor claims when the customer signs receiving documents as free and clear.
Notify us via email to arrange for reshipment of lost and damaged products.
Discrepancies
In the event of invoice or shipment discrepancies, please notify customer service at 305.735.2270 within five days of receipt. Or by sending an email to service@noah-supply.com